Job Description: As a Customer Service Apprentice, you will develop skills, knowledge, and experience in all aspects of customer care, including administration tasks and support. This will be via on-the-job training and formal training sessions to gain knowledge and understanding Read More …
Job Description: West England Forest District is responsible for the sustainable management of over 36,500ha of the nation’s forests in the west and south-west of England. The District extends from the Shropshire Hills AONB south to the majestic oak and Read More …
Job Description: You will act as an escalation point for our supplier and business stakeholders where requests are not covered by procedure. You will also liaise with Information security teams as required with responsibility for the operation and improvement of Read More …
Job Description: The Research Services and Data Access (RSDA) team facilitate safe and secure access to data for researchers, from government departments and academic institutions. This role will support the division in delivering a professional service to researchers, using the Read More …
Job Description: Our People Services Contact Centre is a newly formed department experiencing a period of rapid change. Working as the People Services Contact Centre Manager you will lead the day to day operational performance of the People Services Contact Read More …
Job Description: To provide an amazing and seamless experience to customers who contact LNER Customer Solutions Centre; to resolve queries and complaints at the first point of contact to ensure that we exceed customers’ expectations. Job Responsibilities: To deal effectively Read More …
Job Description: Here in Customer Experience, we are the biggest part of the business, with over 2,000 colleagues and our mission is to deliver an efficient, high-quality, world-class service. We focus on serving customers on our trains and running our Read More …
Job Description: We’re looking for a team of Full Time Customer Solutions Representatives to join our team at our contact centre in Gosforth. Job Responsibilities: When joining us as a Customer Solutions Representative you’ll initially start on one of our Read More …
Job Description: As the Operational Risk Manager, you’ll be responsible for the oversight of Operational Risk and associated 2nd line control activities for the Customer division. You’ll work collaboratively with 1st line colleagues in ensuring that all requirements of the Read More …
Job Description: As an Engineer (iOS), you’ll be part of one of our Engineering teams, creating great products by interpreting and following best practice architectural and engineering principles, operating frameworks, and new and improved tech applications and solutions. In the Read More …